Mobile App

Mobile App

iPhone:

Shopping, on vacation, or from the comfort of your home – get instant and secure access to your accounts, deposit cheques, pay bills and transfer money with the Churchbridge Credit Union mobile app.

Features:

•             View your account activity and recent transactions

•             Manage multiple accounts

•             Pay bills now or set up payments for the future

•             Scheduled payments – view and edit upcoming bills and transfers

•             Use INTERAC® e-Transfer to send money securely via email or text

•             Choose to display your balances onscreen without having to log in

•             Get messages about your account straight to your phone

Our mobile app uses the same high level of security as our online banking.  You log into the app in the same way as you would sign into Member Direct and once you log out or close the app your secure session will end.

To take advantage of the full functionality of this app, you must already be registered and have logged into Member Direct.  If you wish to enroll for Member Direct online banking please contact us at 1-877-890-2797.

There is no charge for the app but mobile data downloading and Internet charges may apply.  Check with your mobile phone provider for details.

 

 

Android:

Shopping, on vacation, or from the comfort of your home – get instant and secure access to your accounts, deposit cheques, pay bills and transfer money with the Churchbridge Credit Union mobile app.

Features:

•             View your account activity and recent transactions

•             Manage multiple accounts

•             Pay bills now or set up payments for the future

•             Scheduled payments – view and edit upcoming bills and transfers

•             Use INTERAC® e-Transfer to send money securely via email or text

•             Choose to display your balances onscreen without having to log in

•             Get messages about your account straight to your phone

Our mobile app uses the same high level of security as our online banking.  You log into the app in the same way as you would sign into Member Direct and once you log out or close the app your secure session will end.

To take advantage of the full functionality of this app, you must already be registered and have logged into Member Direct.  If you wish to enroll for Member Direct online banking please contact us at 1-877-890-2797.

There is no charge for the app but mobile data downloading and Internet charges may apply.  Check with your mobile phone provider for details.

When you install the app, it will ask for permission to access the following functions of your device:

Approximate Location or Precise Location – uses your phone’s GPS to help you find the nearest Branch or ATM.  This can be turned off after the app installation by turning off the phone’s GPS.

Take pictures or videos – allows the app to use your camera for the Deposit Anywhere feature in order for you to take pictures of and deposit cheques remotely.

Full network access – used to connect to the Internet to allow you to do your mobile banking.

View network connection – allows the app to select the best connectivity to operate the app by viewing the types of Internet connectivity available to the Android phone when the mobile banking app is being used.

 

Frequently Asked Questions

When I make a deposit using the mobile banking app, is the money available for me to use right away?

The deposit will be seen immediately in your account activity but will not be included in the available balance. Similar to deposits at an ATM or in the branch, there are often holds on deposit items.

Can I deposit a US dollar cheque?

Only Canadian dollar cheques can be deposited, and only into accounts located in Canada.

What devices are supported?

Deposit AnywhereTM is supported on iOS and Android.

Is depositing cheques with a mobile phone safe?

Deposit AnywhereTM is safe and secure. This service is not a third-party app and does not require a separate download. By including it within the mobile banking app, your mobile banking transactions are protected and confidential. Cheque images are not stored on your device.Public and free Wi-Fi connections should not be used for banking transactions; for enhanced security we recommend that you use your carrier’s internet connection.

Is there a dollar limit per individual cheque deposit, a daily deposit limit or maximum number of cheques that can be deposited per day?

Daily limit is $5,000 and there is no maximum number of cheques as long as it doesn’t go over the $5,000.

What do I do with the cheque after I deposit it?

After depositing your cheque with Deposit AnywhereTM, simply write “Deposited” across the front of the cheque and store it in a safe spot – your credit union may need it for verification purposes. After 120 days, you can safely dispose of the cheque by shredding it. There is no need to mail in the physical cheque.